Support that meets you where you are.

Family navigation and real-world implementation.

Supporting families with:

• Understanding systems
• Funding guidance
• IPP / school meeting preparation
• Home behaviour planning
• Connection to community supports
• Parent strategy coaching

• What's Next

One session to make sense of what’s in front of you. Or ongoing support to keep moving forward.

Either way ~ transparent pricing, no obligation to continue, and someone who already knows the terrain.

Transparent pricing ~ No hidden fees

Written summary after every session

Virtual or in-person across Alberta

No obligation to continue

CHOOSE YOUR PATH

Three ways to work with Bridging Barriers Family Navigation.

Most families start free.

Many book a single session though our Janzen Consulting Group area when they hit a wall.

Some commit to ongoing support and never look back.

All prices in Canadian dollars. No surprise fees. No automatic renewals.

FAMILY SUPPORT Consultation

One focused session to understand your situation and map your next steps.

$ 168

Single session ~ 60 mins

In person or virtual

WHAT'S INCLUDED

  • 60-minute consultation

  • Written summary report within 3 business days

  • Personalised resource and referral list

  • Actionable next steps you can use immediately

  • One follow-up email within 7 days

No contracts - cancel anytime

Ongoing Support Package

Monthly consultations to keep you moving forward ~ without losing ground between sessions.

$ 148/month

Minimum 3 months · cancel with 30 days notice

WHAT'S INCLUDED

  • Monthly 60-minute consultation with Candice

  • Monthly 20-minute check-in call

  • Written summary after every consultation

  • Email support between sessions (48h response)

  • Personalized resource toolkit ~ updated each month

  • Discounted rate on additional sessions ($128 each)

  • Priority scheduling

No contracts - cancel anytime

Bridging Barriers Community

Not ready to book a consultation? Start here. Everything you need to get oriented ~ at no cost.

Free

Always free for families

WHAT'S INCLUDED

  • Peer community forums

  • Template library to help with ~ IPP, FSCD, checklists, trackers, meeting note & more

  • Family Care Connect — browse local respite and service providers

  • Parent group meet ups and workshops (in person and virtual)

  • Inclus-ABLE YEG accessible spaces guide

  • Podcast archive access

  • Tip's & Tricks...& More

No contracts - cancel anytime

SIDE-BY-SIDE COMPARISON

Not sure which is right for you?

Here’s everything laid out so you can decide without guessing.

FEATURE

COMMUNITY (FREE)

DISCOVERY ($168)

ONGOING ($148/mo)

Community forum access

Template Library

Family Care Connect

60 min consultation

Written summary report

20 min check-in call

Email support between sessions

Updated resource toolkit

Priority scheduling

Discounted additional sessions

-

-

-

-

-

-

-

(x1)

-

7 day window

One time

-

-

monthly

every session

monthly

Ongoing (48h)

Updated monthly

$128 each

THE PROCESS

What happens

when you book

a consultation?

No lengthy intake forms. No waiting weeks for an appointment. Just a straightforward process that gets you from “I need help” to “I have a plan” as quickly as possible.

Every consultation is with Candice directly. Not an associate. Not a junior consultant. The person who built this ~ who has lived every part of the system you’re navigating.

The written report you receive afterward is designed to be shared. Hand it to your FSCD caseworker, your child’s school, or your clinical team. It documents your situation, your goals, and your recommended next steps in language those systems will recognize.

1. Complete the short booking form
Tell Candice your child’s age, your most pressing challenge, and what a useful outcome looks like for you. Takes about 3 minutes.

2. Receive a confirmed appointment
You’ll get a calendar invite for a virtual or in-person session ~ typically within 5–7 business days of booking.

3. The consultation
60 minutes. Candice asks questions, listens, and maps your situation. No script ~ the conversation goes where your family needs it to go.

4. Your written report
Within 3 business days you receive a personalized summary ~ resources, referrals, next steps, and questions to ask your team.

Shareable and actionable.

5. Decide what comes next
Continue with the ongoing package, book a follow-up, or use the report to move forward independently. No pressure either way.

WHAT FAMILIES SAY

Families who've been where you are.

"The hour that we spent with Candice was more informative and productive than any of the other specialists we have connected with thus far. We both felt so seen and heard - and she left us with not only tools we can use going forward but hope for the future."


- Ben F.

"Candice was great and so easy to talk to. She really GOT IT and I feel more prepared for next steps with all the info and resources I was given."


- Morgan L.

"Candice really changed how I see my role as a parent. I went in feeling like I was failing the system, and left feeling like the system had been failing me...and now I know how to push back."

- Pat M.

"I've always had interventions and supports for my daughter but I've never really had anyone support me individually or us as a family. After meeting with Candice I felt heard and understood… Janzen Family Care was a service I didn't know I needed until I got it."


- Sharron W.

BOOK A CONSULTATION

Let’s figure out where to start.

Fill in the short form below and Candice will be in touch within 2 business days to confirm your appointment. No commitment required at this stage.

  • Virtual sessions available province-wide

  • In-person sessions in Edmonton

  • Typically available within 5–7 business days

  • Secure, PIPA-compliant data handling

COMMON QUESTIONS

Questions families ask before booking.

Is this therapy or counselling?
No. Janzen Consulting Group is a navigation and advocacy service, not a clinical or therapeutic service. Candice helps families understand systems, access funding, and prepare for meetings. She does not provide psychological treatment. Chris Janzen’s R.Psych. services are separate and referral-based.

Can I get funding help for this service?
It may be eligible for insurance coverage under psychology services if a consultation is reviewed and signed by Chris Janzen, a registered psychologist. Some FSCD & PDD funding agreements may also cover family navigation services. Candice can help you explore this.

What if one session isn’t enough?
You can book a follow-up anytime or transition into the ongoing package at the monthly rate with no penalty.

Can I share the written report?
Yes. It is designed for schools, FSCD caseworkers, and clinical teams. It is written in language they can act on.

Is there a cancellation policy?
More than 24 hours notice: reschedule at no cost.
Within 24 hours: may have a rebooking fee.
Ongoing packages: cancel with 30 days written notice.

Do you only work with Alberta families?
The majority of our work is Alberta-specific ~ FSCD, Alberta Education, AHS. Virtual sessions are available province-wide. Families outside Alberta are welcome but should know recommendations are most relevant within Alberta.

Contact us anytime if you have other questions.

Ready to stop navigating alone?

Join Alberta families who've found their footing - with real support, a trusted community, and someone who already knows the terrain.

Bridging Barriers FAMILY NAVIGATION

Family navigation, community, connection and professional support for families caring for children with adaptive needs.

Operated through Janzen Consulting Group

No family should have to struggle alone simply because they don't know where to start.

FOR PROFESSIONALS

Bridging Barriers is a program of I Can Play 2 Foundation Nonprofit organization. | Charitable registration in progress. | Based in Edmonton, Alberta. Serving families across Alberta virtually.

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